IT Infrastructure & Networking: Reliable Networks. Built to Perform.

We work with all major enterprise networking vendors including Cisco, Juniper, HP/Aruba, Fortinet, Palo Alto Networks, Ubiquiti, and Cisco Meraki. We recommend the right vendor based on your budget, scale, existing investment, and support requirements. We're not incentivised by any single manufacturer. If you have existing equipment, we work with it. If you're refreshing, we'll recommend what's right for your use case.

SD-WAN (Software-Defined Wide Area Network) centralizes control of your WAN connectivity and allows intelligent, application-aware routing of traffic across multiple links (broadband, MPLS, 4G/5G). It's particularly valuable for businesses with multiple offices, significant cloud usage, and remote workforces. SD-WAN typically reduces WAN costs compared to traditional MPLS while improving performance and resilience through active-active failover. If you have more than two sites or a cloud-heavy application stack, it's worth a serious evaluation.

Network segmentation divides your network into isolated zones using VLANs and firewall rules enforced at each boundary. This limits the blast radius of a security incident: if malware compromises one segment, it cannot automatically reach servers, databases, or other segments. It also lets you enforce different security policies for different device types: a connected printer should not be able to communicate with your file servers. Segmentation is a foundational control in Zero Trust architecture.

A single-site remote network refresh typically takes 3 to 7 business days once equipment and access are ready, including planning, configuration, testing, and documentation. Multi-site projects are delivered in phased waves to minimise business disruption. When physical install work is needed, we provide the configuration plan and handoff notes so your team or chosen local provider can complete the onsite portion cleanly.

Documentation is a standard deliverable on every infrastructure project, not an optional extra. You receive logical network diagrams, an IP addressing register, VLAN definitions, firewall rule documentation, configuration exports, and step-by-step runbooks for common administrative procedures. Physical diagrams or coverage notes can be included when your team or local provider supplies the site details.

Yes, ongoing network management is available after any infrastructure project. This covers device monitoring and alerting according to the agreed coverage model, firmware and patch management, firewall rule reviews, monthly bandwidth and availability reporting, configuration backup, and handling all changes through a structured change management process. Many clients move from a project engagement to an ongoing managed service after initial infrastructure delivery.

Slow networks usually come from a few causes: undersized or aging hardware, poor Wi-Fi coverage and channel interference, misconfigured QoS, saturated internet links, or no traffic prioritization for cloud apps and calls. Most diagnosis and configuration is done remotely. We review your devices, configuration, and traffic, then recommend fixes; any physical work like cabling or access-point placement is documented for your chosen onsite resource.

A network assessment is a structured review of your current infrastructure: device inventory and firmware status, network topology, Wi-Fi coverage, firewall and security configuration, bandwidth use, and single points of failure. You receive a written report with prioritized findings and a remediation plan. It is the recommended first step before any upgrade, so spending targets the problems that actually matter.

SD-WAN optimizes how traffic routes across your network connections. SASE bundles that routing with security functions like a firewall and access control into a single cloud-delivered service. Most new deployments now combine the two rather than buying them separately. We size the right combination against your site count and security needs rather than defaulting to one.

Yes. Multi-site connectivity is scoped around your locations, bandwidth needs, and failover requirements, with centralized management so policy and monitoring stay consistent across every site rather than configured separately per office.

Both are available. Firewalls can be configured as a one-time project, or included in ongoing management with rule reviews, firmware updates, and monitoring as part of infrastructure support. We confirm which fits during scoping.

Yes, depending on what's being accessed. Lighter-weight zero-trust access options can grant scoped access to specific applications without a full VPN tunnel to the whole network, which we can evaluate against your existing setup.

A managed firewall service keeps your firewall configured, patched and watched so it keeps protecting the network as things change. That usually covers firmware updates, rule reviews to remove old or overly broad access, VPN and remote-access settings, alerting on unusual traffic, configuration backups and a change log. BPro Technologies manages these remotely and documents every rule change with a reason and an approver.

Yes. BPro Technologies delivers remote services for businesses in the United States and United Kingdom. Every managed client receives 24/7 monitoring and helpdesk. Before work begins, we agree the systems in scope, response targets, and escalation contacts. Project and co-managed engagements have their own agreed scope. Physical work is handled by your team or chosen local provider.

Yes. Most work is delivered through secure remote access, approved admin accounts, ticketing, monitoring, documentation, scheduled calls, and defined escalation paths. If a task needs hands-on work, BPro Technologies documents the requirement so the client can use their own team or chosen local provider.

No. The first conversation can start with business context, current tools, users, risks, and goals. If deeper technical review is needed later, access is requested only after approval and is limited to the agreed scope.

BPro Technologies reviews the request, confirms the service area, asks for any missing context, and recommends the next step. That may be a free assessment, a fixed-scope project review, a support plan, or a more detailed discovery call.

Remote delivery relies on MFA, named accounts, least-privilege access, audit trails, documented change paths, and clear approval rules. The goal is to make access and decisions visible rather than informal.