Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of bprotechnologies.com and any content, forms, resources, or public information made available through the website. By using the website, you agree to these Terms. If you do not agree, do not use the website.

2. About BPro Technologies

BPro Technologies is a remote-first technology services provider offering managed IT, cybersecurity, cloud solutions, infrastructure and networking, web development, AI automation, chatbot integration, and web development. Website content is provided for general business information and enquiry purposes.

3. Website Use

You agree to use the website only for lawful purposes. You must not:

• attempt to gain unauthorised access to the website, systems, or data;
• submit malicious code, spam, false enquiries, or abusive content;
• interfere with website availability, security, or performance;
• scrape, copy, or republish content at scale without permission;
• misrepresent your identity, company, authority, or service need.

4. Enquiries and Assessments

Submitting a contact form, assessment request, email, or website enquiry does not create a client relationship, service agreement, guarantee of availability, or obligation for BPro Technologies to provide services. We may decline enquiries that are outside our scope, create a conflict, present unacceptable risk, or are not a good operational fit.

5. Service Agreements Control

Specific managed IT, cybersecurity, cloud, infrastructure, web, automation, or app development work is governed by a separate written proposal, statement of work, master services agreement, data processing agreement, or other client contract. If there is a conflict between these website Terms and a signed service agreement, the signed service agreement controls for that engagement.

6. Quotes, Pricing, and Availability

Website descriptions, timelines, examples, pricing references, and case studies are illustrative and may not apply to every environment. Final scope, pricing, timelines, responsibilities, exclusions, and service levels must be confirmed in writing. We may update or withdraw website information at any time.

7. Client Responsibilities

For any service engagement, clients are generally responsible for providing accurate information, authorised access, timely approvals, valid licences, vendor contacts, backups where applicable, and a clear decision-maker. Delays, incomplete access, or inaccurate information may affect timelines, cost, and outcomes.

8. No Emergency Reliance

The website and public contact forms are not emergency support channels. Active clients should use the support and escalation channels defined in their service agreement. New visitors should not rely on the website for urgent incident response, security breach response, or business-critical outage handling.

9. Intellectual Property

Website text, design, graphics, logos, code, resources, and other content are owned by BPro Technologies or its licensors and are protected by applicable intellectual property laws. You may view and share links to public pages for normal business use, but you may not copy, modify, resell, or republish substantial website content without written permission.

10. Third-Party Links and Tools

The website may reference or link to third-party websites, platforms, software, vendors, or resources. We do not control third-party services and are not responsible for their content, availability, security, terms, or privacy practices. References to third-party platforms do not imply endorsement unless expressly stated.

11. Disclaimers

The website is provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or free of harmful components. Website content is general information, not legal, financial, compliance, insurance, or professional advice for your specific environment.

12. Limitation of Liability

To the fullest extent permitted by law, BPro Technologies will not be liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages arising from your use of the website or reliance on public website content. Nothing in these Terms limits liability where limitation is not permitted by applicable law.

13. Privacy

Our collection and use of personal information through the website is described in our Privacy Policy.

14. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above indicates when the current version was published. Continued use of the website after changes means you accept the updated Terms.

15. Governing Law and Disputes

Any website-related dispute should first be raised with us in good faith so the issue can be reviewed and resolved informally where possible. Any formal dispute will be handled according to the applicable law and venue specified in the relevant service agreement, or otherwise according to applicable law.

16. Contact

Questions about these Terms can be sent to info@bprotechnologies.com, Canada +1 (778) 764-0752, UK +44 20 3769 5031, or Australia +61 2 9098 4224.